FREQUENTLY ASKED QUESTIONS
PRODUCT & QUALITY
Yes — all Repair products are shown exactly as they appear in real life. However, slight color differences may occur due to lighting or screen settings, but the product quality and design remain the same.
Yes — our formulas are designed to be gentle, effective, and suitable for all skin types.
ORDERS & SHIPPING
Some Repair products are limited edition and may not return once sold out — but fan favorites often make a comeback! Keep an eye on our Instagram for restock updates
Anywhere on the map! 🌎 We offer worldwide shipping — your Repair favorites can reach you wherever you glow from.
Orders within the UAE usually arrive in 2–3 days. International orders may take a little longer depending on your location.
Once your order ships, you’ll receive a tracking number via email or WhatsApp so you can follow your Repair package every step of the way.
RETURNS & EXCHANGES
At Repair, every product is crafted with care.
For hygiene reasons, returns and exchanges are not accepted once a product has been opened or used.
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with your order number and photos of the item.
We’ll gladly replace or refund it after review.
Products must be unused, unopened, and in original packaging.
Sale and limited-edition items are non-returnable.
Refunds are issued only for damaged or incorrect orders.
Shipping fees are non-refundable.
For assistance, contact us at info@repairofficial.com
BRAND & EXPERIENCE
For now, Repair is available exclusively online — but keep your eyes open 👀 We love showing up at pop-ups and exhibitions, so you might just spot us soon!
